Mom and the TV Remote

Mom's television has two remotes. One for the cable and one for the TV. My brother Michael sets it up for Mom but it only takes one day and she has the television all goofed up.  We feel really bad about it because the television is her main activity.  Hubby tried buying a special remote that only had "Off,On and Channel and Volume" but it didn't work with the cable.  Mom called the front desk at the Village and they sent up a cable person who quickly assessed the situation and took Mom's two remotes and returned with one from the cable that only had "Off,On and Channel and Volume." When I was visiting Mom she went to turn off the TV and pressed every button on the remote in the process.  Fortunately the new remote could handle that.